A critical incident is any event or series of events that are sudden, overwhelming, threatening, or protracted. This may be an assault, threats, severe injury, death, fire, or a bomb threat. Critical incident support services aim to help workers deal with emotional reactions that may result from involvement in or exposure to unusual workplace incidents.

Following a critical incident, employees need support, empathy, and understanding. Guardian Training Institute staff will come to your organization after critical incidents and assist with group and individual debriefing, processing, and emergency responder support needs. Those in the private/corporate sector need support after a critical or traumatic event, let the staff at Guardian Training Institute assist your organization process the event and support those in need.